Our waist beads are handmade - made to order just for you. They will ship within 15 business days of purchase.
***Changes cannot be made to orders after purchase.
ECA Merchandise will ship separately - applicable shipping charges will apply at checkout.
Please measure your waist correctly BEFORE submitting your order.
If you receive your and it is defective/damaged/with an error order, please send us an email within 48 hours of delivery.
We are unable to change your address after your order is submitted.
Eye Candy Adornments is not responsible for delays, loss of packages and damages of packages once they have been scanned as accepted by USPS.
International orders can take up to 30 days to deliver.
When Eye Candy Adornments ships your package, it leaves our warehouse and it is in the possession of the United States Post Office. Eye Candy Adornments is not responsible for what happens to the package once it is handed over to them.
If you decline/deselect the option to add insurance to your order, this means that you are aware and agree that if your package is lost/stolen/damaged while in transit to you - that loss is at the fault of yourself and not Eye Candy Adornments because you decided to decline the protection that was offered to you at checkout.
If you purchase insurance/package protection or upgrade to Priority Shipping during checkout, we will be more than happy to assist with filing a claim, reshipping the order and/or issuing a refund.
INSURANCE DOES NOT COVER PACKAGES MARKED AS "DELIVERED" WITH A TIMESTAMP. This is not only my policy, but of USPS as well. They will not accept a claim on a delivered package, therefore we are unable to as well.
Submit request here: http://eyecandyadornments.returnscenter.com